Human Rights Initiatives

Human Rights Policy

The PARK24 GROUP (the “Group”) has established the Group Human Rights Policy (the “Policy”) and has been pursuing initiatives for respecting the human rights of all stakeholders in accordance with the United Nations Guiding Principles on Business and Human Rights (UNGP) and other international standards. The Policy was approved by the Board of Directors of PARK24 CO., LTD. (the “Company”) and applies to all employees of the Group. We will work continuously to obtain the endorsement of the Policy by our suppliers and other business partners and to involve them closely in our efforts to promote respect for human rights.

Promotion Structure

Human rights initiatives are promoted through activities in corporation with the Sustainability Committee and the relevant divisions of Group companies.
Specific initiatives to identify human rights risks that may adversely affect employees of Group companies and measures to counter such risks are carried out mainly by the human resources division in cooperation with the Sustainability Committee as appropriate.
Identification of, and measures against, human rights risks in supply chains are promoted by the Sustainability Committee.
New issues that may emerge in the future will be dealt with the through joint efforts of the Sustainability Committee, the human resources division, the legal & intellectual property division and other relevant divisions.
The above initiatives are reported to and approved by the Company’s Board of Directors as needed.

Initiatives to prevent human rights abuse(Human Rights Due Diligence)

The Group implements the following human rights due diligence* processes in order to respect human rights of persons who are impacted by the Group’s business activities. The implementation of human rights due diligence is proceeding in accordance with the UNGP and the National Action Plan on Business and Human Rights established by the Ministry of Justice.

*Human rights due diligence is a way for enterprises to avoid adverse human rights impacts and to relieve victims of human rights abuses.

Assessing human rights impacts

Regarding human rights risks, the Group has identified 25 areas that businesses should respect, and is conducting an analysis and evaluation of their severity and probability of manifestation, with employees of Group companies in Japan who account for more than 70% of all employees of the Group as the target audience. Results were approved by the Company’s Board of Directors and showed low evaluation scores in each area of human rights risks. Preventive measures are being developed particularly with respect to risks with a higher probability of occurring among the low-score items in collaboration with relevant departments. Regular reviews are implemented regarding human rights risks evaluation.
The timing, etc. for the development of measures to be taken by the overseas Group companies will be considered in the future.

Implementation of preventive and corrective measures and monitoring

It has been confirmed that the Group companies in Japan are taking preventive and corrective measures through the development of rules in accordance with the Japanese laws and regulations and the operation of consultation counters established internally and externally. The internal systems and preventive and corrective measures will be reviewed and reassessed periodically, in order to prevent and mitigate adverse impacts.

Access to remedies

Group companies have established grievance mechanisms, including internal and external compliance consulting counters with dedicated telephone numbers, and consultation service counters, called Good Conditioning Lounges, for persons seeking consultation. These mechanisms ensure that employees can feel safe and free to ask for advice and improve their health and increase their motivation. When a consultation is received, the division in charge conducts an investigation, examines remedies as necessary, and requests relevant divisions to implement corrective measures. The privacy of whistleblowers is fully protected, and any retaliatory action against and disadvantage treatment of whistleblowers is prohibited and not tolerated.
Further, periodic questionnaires are conducted in order to confirm ready access to remedies.
We will continue to implement human rights due diligence, aiming to reduce human rights risks and will work to develop and improve access to remedies as needed.

Human rights education

  • The Group strives to achieve thorough understanding, among its employees, of the Group Human Rights Policy. Moreover, in the Group Code of Conduct, respect for human rights is clearly stated, along with statements covering a ban on discrimination, prohibition of child labor and forced labor, respecting diversity and ethical conduct.
  • Every year, all employees in Japan are obliged to take compliance confirmation tests for the purpose of ensuring compliance awareness. Moreover, a compliance awareness questionnaire is implemented on a biennial basis. The results of the questionnaire are reported to the management team, and feedback is provided to workplaces, in order to maintain and reinforce the compliance system.
  • Information is regularly disseminated to all employees via the company intranet to ensure that correct knowledge on respect for human rights is more widely disseminated within the Group.​
  • Since fiscal year ended October 31, 2021, the Group has stepped up the dissemination of human rights-related information with the aim of promoting understanding and awareness of DEI, including LGBTQ issues. In addition, from fiscal year ended October 31, 2022, human rights training on DEI, harassment and discrimination has been provided for managers at domestic Group companies. Furthermore, in the fiscal year ended October 31, 2023, human rights education efforts have included a new video training programme for all employees.

Initiatives involving business partners

We ask our major suppliers to conduct a self-check through a questionnaire based on the PARK24 Group Procurement Guidelines to assess the human rights risks in our supply chain.

Initiatives at overseas Group companies

  • The Group Code of Conduct is applied to overseas Group companies in the same manner as to Group companies in Japan, in order to encourage appropriate action for ensuring respect for human rights.
  • NATIONAL CAR PARKS (NCP), a Group company located in the U.K., has published the following statement in accordance with provisions of the U.K. Modern Slavery Act 2015. This statement is reviewed annually by relevant divisions and approved by its board of directors. The purpose of the statement is to disclose its governance and policies regarding human rights and to comprehensively publicize its efforts and progress on identifying, preventing and mitigating slave labor and human trafficking risks in NCP and its supply chain.
  • NCP has formulated the "Equal opportunities commitment” statement, which is publicized on the NCP corporate website
  • SECURE PARKING (SP), a Group company located in Australia, has published a statement on the website managed by the Australian government for registering modern slavery statements in accordance with provisions of the Modern Slavery Act 2018 of Australia. In the same manner as in the U.K., the statement is reviewed annually by relevant divisions and approved by SP’s board of directors. The purpose of the statement is to disclose initiatives for identifying, preventing, and mitigating slave labor and human trafficking risks in SP and its supply chain.
  • SP is promoting initiatives for diversity and inclusion and published the details of the initiatives on its corporate website.
  • Other overseas Group companies have also established internal whistleblowing mechanisms in the countries in which they operate.